Title: Sales Pitch Captive by Juniper Master Card
Subject: Credit Cards
Author: Mel Kaye
Location: USA, CA, Thousand Oaks
Level of Annoyance (1-10): 5
Complaint Details: OK, I'm trying to activate my renewal card over the phone. They tell me not to hang up until I have been told that I have been activated. While on hold I am subject to sales pitches that I can't escape from. This really burns me. I am being sold:
- Protection
- Balance Transfers
- Magazines, in which they actually name off the magazines.
Technorati Tag:
credit card complaint
2 comments:
Yep, greed is running wild out there. I hear you on this complaint too. Phone trees are fun aren't they? Have a great day. :)
Sandee,
I hate the "Captive" concept, as well as the deliberate attempt at confusion. It's devious.
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