#4 - Credit Cards

Title: Sales Pitch Captive by Juniper Master Card
Subject: Credit Cards
Author: Mel Kaye
Location: USA, CA, Thousand Oaks
Level of Annoyance (1-10): 5

Complaint Details: OK, I'm trying to activate my renewal card over the phone. They tell me not to hang up until I have been told that I have been activated. While on hold I am subject to sales pitches that I can't escape from. This really burns me. I am being sold:

1. Protection
   
2. Balance Transfers
3. Magazines, in which they actually name off the magazines.

Then there is the # confusion: pres #1 for yes, #2 for no, and of course this is reversed on the next pitch. They are hoping I will press the wrong number and accidentally buy something. This goes on for at least 3-4 minutes. Just activate my DAMN CARD!!!

Attitude, the Ultimate Power

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credit card complaint